ck444 partner Privacy Policy

1 Introduction and Scope of This Policy

This Privacy Policy applies to all services and activities of the ck444 partner platform. It takes effect when you visit our website, register an account, make a deposit or withdrawal, or use any of our gaming services.

ck444 partner provides services exclusively to users in Bangladesh. By using our platform, you agree to the terms of this Privacy Policy. Our Terms and Conditions should be read together with this Privacy Policy, as both documents form part of the agreement between you and us.

This policy will tell you: what types of information we collect, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the technical measures we have put in place to protect your information.

2 Types and Sources of Information Collected

2.1 Information Collected at Registration

When you create an account, we collect the following information:

• Full name (as shown on your national ID card)
• Date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form — never stored as plain text under any circumstances)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)

2.2 Information Automatically Collected During Use

When you use our platform, certain information is automatically logged through technical means:

• IP address and device type
• Browser name and version
• Login and logout timestamps
• Pages visited and session duration
• Game activity — records of bets, wins, and losses
• Transaction history

2.3 Information Collected During Identity Verification

As part of the KYC (Know Your Customer) process, we may collect a copy of your national ID card or passport, proof of address, and a photo ID at the relevant time. This information is used solely for identity verification and fraud prevention.

3 Purposes for Using Information

ck444 partner uses the information collected for the following specific purposes:

• Account Management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
• Security and Fraud Prevention: To detect account hacking, identity theft, and suspicious activity.
• Customer Support: Your account information is used to provide assistance via live chat and email.
• Bonuses and Promotions: To activate offers, bonuses, and promotions applicable to you.
• Platform Improvement: To analyze usage patterns and improve the quality of our services.
• Communications: To send important updates, security alerts, and transaction notifications.

We do not sell, rent, or transfer your information to advertising agencies.

4 Data Storage and Security Practices

4.1 Technical Security

ck444 partner uses industry-standard technical measures to protect your information:

• SSL/TLS Encryption: All data exchanged between the website and servers is transmitted in encrypted form.
• Password Hashing: Your password is never stored as plain text.
• Firewall and Access Controls: Server access is strictly restricted.
• Regular Security Audits: System vulnerabilities are checked on a systematic basis.

4.2 Data Retention Period

Information is retained for as long as your account remains active. Even after account closure, information necessary for legal obligations and fraud prevention may be kept for a defined period. Financial transaction records must be retained in accordance with financial regulations.

4.3 Response to a Data Breach

If a security breach occurs and it affects your information, we will notify you as soon as possible and take the necessary steps to limit any harm.

5 Sharing Information with Third Parties

ck444 partner may share information with third parties in the following limited circumstances:

5.1 Payment Processors

Payment gateways such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete your transactions. This information is used solely for transaction verification.

5.2 Technology Service Providers

Limited information may be shared with trusted technology partners for game operation, server hosting, and analytics. These partners may use the information only for the tasks defined in their contracts.

5.3 Legal Obligations

Information may be disclosed when required by a Bangladesh court order, a lawful request from a legal authority, or compliance with applicable law.

5.4 What We Never Do

We do not sell your personal information, provide it to advertising networks, or transfer it to any unrelated third party.

6 Cookies and Tracking Technologies

Cookies are used on the ck444 partner website. Cookies are small files stored in your browser that help improve the site's performance.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference, theme settings, and recent activity.
• Analytics Cookies: Used to collect usage statistics in order to improve our services. These contain no personally identifiable information.

6.2 Cookie Controls

You can disable or delete cookies in your browser settings. However, disabling essential cookies may cause difficulty using some core features of the site.

7 User Rights

Every user registered with ck444 partner has the following rights regarding their own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any incorrect or incomplete information.
• Right to Opt Out of Marketing: If you do not wish to receive promotional messages, you may opt out at any time.
• Request for Account Deletion: You may request that your account be closed. However, some information may need to be retained for a defined period due to financial and legal obligations.

To exercise these rights, contact our support team via live chat or email. Common questions about account management can be found in our FAQ section.

8 Protection of Minors

All services of ck444 partner are intended solely for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Age verification is required at registration. If a user is found to be under 21, their account and all associated information will be deleted immediately.

To learn more about responsible gambling, read our Responsible Gaming Guidelines, which cover age limits, self-control tools, and support information.

9 Disclaimer Regarding External Links

Our platform may occasionally contain references to third-party websites, such as game review sites or payment service provider sites. ck444 partner bears no responsibility for how those external sites manage your information.

Each third-party website has its own privacy policy. It is advisable to read that policy before visiting their site.

10 Changes to This Policy

ck444 partner reserves the right to change or update this Privacy Policy at any time. When changes are made, the new version will be published on this page and the "Last Updated" date at the top of the page will be revised.

For significant changes, registered users will be notified by email or through a platform notification. Your continued use of the service after any changes will be taken as acceptance of the new policy.

To learn more about our platform, read the About Us page.

11 Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.

We generally respond to requests as quickly as possible. For information-related requests, verification of your identity may be required.